APPOINTMENTS

Hi there!

We have walk-in appointments available every day!

However, should you wish to miss any potential queue please book an appointment online. When booking, please book a 30 minute slot for each child.

We would ask that you please leave your telephone number as a contact detail in the notes section as well as helpful details about what it is you are looking for for your child. If you have a child with special needs or you feel you might benefit from a slower shopping experience please feel free to mention this in the notes section.

If you feel your child/children would benefit from being in a quiet shop with no other customers, please don't hesitate to get in touch with us and email jumpappointments@gmail.com or jumpshoesinfo@gmail.com. We are here to make your shopping experience as easy and enjoyable as possible!

We do accommodate walk-ins appointments everyday however due to Covid-19 restrictions, we are limited to how many people are allowed in the shop at one time. We will use our judgement in keeping customers and staff safe meaning there will be times we may ask you to wait outside and unfortunately we cannot guarantee your wait time. We really appreciate your patience with us. (Please read below for more information.)

Here's a few things we'd really appreciate if you kept in mind before you book and once you've made your appointment:

1. Please be aware for every measurement and fitting there is a £5.00 charge. This of course is redeemable against any pair of shoes you buy. If there is nothing that fits your child that you like, or you would just like to know your child's size we will provide you with a £5.00 fitting voucher valid for one month after the date of fitting.

2. Please book a 30 minute slot per child.

3. Please make sure to wear a face covering (Children under 13 are exempt) and use the hand gel provided at the door when you enter.

4. Please make sure your child is wearing appropriate socks. Due to Covid-19 restrictions, socks must be worn even to try sandals on.

5.Please do make every effort to attend appointments and to make sure you attend your appointment on time. We want to spend your allotted time slot dedicated to fitting your children's shoes so please try to arrive within good time to allow this.

Walk-ins available EVERYDAY:

We do have walk-in slots available everyday, however please be aware that it is not guaranteed how long you may have to wait or when a free space may occur. We would always recommend week days and during school hours when we are always quieter. Again, please be aware for every fitting there is a £5.00 charge. This of course is redeemable against any pair of shoes you buy. If there is nothing that fits your child that you like, or you would just like to know your child's size we will provide you with a £5.00 fitting voucher valid for one month after the date of fitting.

Please be patient with us whilst we try out a new system and an environment which is safe for all our customers and staff.

Thank you for your understanding during these times!

For help with appointments please e-mail : jumpappointments@gmail.com